The library building will be closed to the public until further notice but our book drops are open as we gradually begin our phased re-opening plan. Thanks for your continued patience.

Local Information & Digital Resources During COVID-19

Your Librarians have compiled a COVID-19 in NH Resource page to help you navigate home learning, supporting local businesses, utilizing online and digital resources and much more. We'll get through this together, even though we're apart.

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The Library Board of Trustees voted to extend the library's closure until further notice. Staff will continue to work remotely to provide virtual services, evaluate digital offerings, and ensure access to resources remains uninterrupted during this time.

Remember that all fines are waived and our Wi-Fi will be on 24/7 while the library is closed. The Library Board and staff wish everyone health and peace during this time.

Please click here to read the full announcement.

Click here to read the closure recommendation from the American Library Association.

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Can I return library items during the closure?

Beginning Monday, June 1st, you will be able to return items via the library's three outdoor book drops (two located in the library parking lot, and the other at the South Fire Station on Naticook Road)! Due dates have been extended to June 18th, and overdue fines will continue to be waived until further notice.

Please note that library kits such as gaming systems, cake pans, makerspace items, and other electronic devices may not be returned through the book drops. Please call the library at 424-5021 (ext 101 or 102) between 10:00am and 7:00pm Monday through Thursday and 10:00am to 5:00pm on Fridays to speak with a staff member and schedule a time for "no contact" returns.

 

How do I access library resources during the closure?

Access to our vast digital collections such as cloudLibrary, OverDrive/Libby, Hoopla,Kanopy, and our databases will be unaffected. Hoopla funding has been increased temporarily to increase the limit of monthly checkouts from 4 to 6. Don't have a Library card? Sign up remotely here.

Several publishers have also made various resources available to support the public in intellectual and recreational endeavors during this time. Browse our Virtual Library for more information.

Our Librarians will remain available to answer general inquiries and provide remote reference services via Book-a-Librarian, our Ask Us service, Facebook, and the following email addresses:

The library's public access Wi-Fi will remain active for the length of the closure. Residents are permitted to use the parking spaces nearest the main library entrance to access the Wi-Fi from their cars. If you are unable to make it to the library to use our Wi-Fi, Xfinity is providing other hotspots throughout Merrimack.

 

What about passports and travel?

The library's passport services will be suspended throughout this closure; all appointments made before the start of the closure will be rescheduled upon reopening. Renewals of expired adult passports issued within the last 15 years are still being processed by mail by the Department of State, with renewal forms and instructions available here. All other passport applications must be processed by a passport agency or acceptance facility. For more information on fees, how to obtain a passport, US citizenship, or current proof of identity, visit the Department of State website or call the National Passport Information Center at 877-487-2778.

The Department of State has issued a Global Level 4 Health Advisory asking all US citizens to avoid international travel until futher notice. The Centers for Disease Control and Prevention recommends travelers avoid all nonessential international travel during the COVID-19 pandemic due to the limited access to adequate medical care in effected areas. US citizens who are currently abroad should arrange immediate return to the US. Those who must travel during this time should refer to CDC's COVID-19 travel page before planning accomodations.


Where can I turn to for financial support?

Employees who lose their jobs or work hours because of COVID-19 are eligible for immediate unemployment benefits as mandated under Governor Sununu's Emergency Order #5. These residents are encouraged to seek more information about applying for and receiving unemployment benefits on the New Hampshire Employment Security webpage.

New Hampshire residents may not be subject to eviction or foreclosure preceedings during the State of Emergency as mandated by Governer Sununu's Emergency Order #4. All NH electric, gas, water, telephone, cable, VOIP, internet, and deliverable fuels services are prohibited from interupting services in the event a household is unable to pay for them during the State of Emergency under Emergency Order #3.

 

How do I stay informed?

Updates regarding changes to NH infrastructure, business, and associated services during the COVID-19 pandemic can be found on our COVID-19 in NH Resources page.

The Town Statement and latest information regarding COVID-19 can be found on the Town of Merrimack's Coronavirus (COVID-19) Information page.

The latest factual and impartial news regarding global impact of COVID-19 is provided by the Associated Press here.

 

What about my holds?

As we are unable to loan physical materials at this time, any hold request made while the library is closed will not be processed until the library reopens.

Our curbside pick-up service, whereby patrons were able to request Merrimack-only materials via our online catalog and staff would be available to coordinate pick-up times, was available from March 17 through March 20 only. While there are no future plans to offer curbside pick-up at this time, updates regarding this service will be posted on this page. Thank you for participating in curbside pick-up!