We are preparing the building to reopen to the public for a few days a week starting mid- to late-September. The library has new capacity limits so that we can maintain social distancing, and wearing masks or face coverings will be required. Virtual programming, curbside pick-up, and outside services will continue. Stay tuned for details!

Local Information & Digital Resources During COVID-19

The Library Board of Trustees has voted to close the Library until further notice due to the COVID-19 state of emergency. Staff will continue to work providing virtual services, offering curbside pick-up, and ensuring access to resources remains uninterrupted during this time. Your Librarians have compiled a COVID-19 in NH Resource page to help you navigate home learning, supporting local businesses, utilizing digital resources, and much more. We'll get through this together, even though we're apart.

Remember that all fines are waived and our Wi-Fi will be on 24/7 while the Library is closed. The Library Board and staff wish everyone health and peace during this time.

Please click here (link opens PDF) to read the full announcement.

Click here to read the closure recommendation from the American Library Association.


Frequently Asked Questions


Can I borrow and return Library items during the closure?

The Library is currently circulating physical materials via curbside pick-up! Click here for more information on how to request items and schedule a pick-up appointment.

Items may be returned via the Library's 3 outdoor book drops (2 located in the library parking lot, and the other at the South Fire Station on Naticook Road). Overdue fines will continue to be waived until further notice.

Please note that Library kits such as gaming systems, cake pans, makerspace items, and other electronic devices may not be returned through the book drops. Please call the library at 603-424-5021 (ext 101 or 102) during our operating hours to speak with a staff member and schedule a time for "no contact" returns.

 

How do I access other Library services during the closure?

Access to our vast digital collections such as cloudLibrary, OverDrive/Libby, Hoopla, Kanopy, and our databases will be unaffected. Hoopla funding has been increased temporarily to increase the limit of monthly checkouts from 4 to 6. Don't have a Library card? Sign up remotely here.

Our Librarians will remain available to answer general inquiries and provide remote reference services via Book-a-Librarian, our Ask Us service, Facebook, and the following email addresses:

The Library's public access Wi-Fi will remain active for the length of the closure. Residents are permitted to use the parking spaces nearest the main Library entrance to access the Wi-Fi from their cars. If you are unable to make it to the Library to use our Wi-Fi, Xfinity is providing other hotspots throughout Merrimack.

 

What about passports and travel?

The Library's passport services will be suspended throughout this closure; all appointments made before the start of the closure will be rescheduled once our passport facility services are reinstated. Renewals of expired adult passports issued within the last 15 years are still being processed by mail by the Department of State, with renewal forms and instructions available here. All other passport applications must be processed by a passport agency or acceptance facility. For more information on fees, how to obtain a passport, US citizenship, or current proof of identity, visit the Department of State website or call the National Passport Information Center at 877-487-2778.

The Department of State has issued several travel advisories asking all US citizens to reconsider international travel until futher notice. The Centers for Disease Control and Prevention recommends travelers avoid all nonessential international travel during the COVID-19 pandemic due to the limited access to adequate medical care in effected areas. US citizens who are currently abroad should arrange immediate return to the US. Those who must travel during this time should refer to CDC's COVID-19 travel page before planning accomodations.


Where can I turn to for financial support?

Employees who lose their jobs or work hours because of COVID-19 are eligible for immediate unemployment benefits as mandated under Governor Sununu's Emergency Order #5 (link opens PDF). These residents are encouraged to seek more information about applying for and receiving unemployment benefits on the New Hampshire Employment Security webpage.

New Hampshire residents may not be subject to eviction or foreclosure preceedings during the State of Emergency as mandated by Governer Sununu's Emergency Order #4 (link opens PDF). All NH electric, gas, water, telephone, cable, VOIP, internet, and deliverable fuels services are prohibited from interupting services in the event a household is unable to pay for them during the State of Emergency under Emergency Order #3 (link opens PDF).

 

How do I stay informed?

Updates regarding changes to NH infrastructure, business, and associated services during the COVID-19 pandemic can be found on our COVID-19 in NH Resources page.

The Town Statement regarding COVID-19 can be found on the Town of Merrimack's Coronavirus (COVID-19) Information page.

The latest factual and impartial news regarding global impact of COVID-19 is provided by the Associated Press here.